One of our service offerings is working with cultural and arts organizations that want to migrate to Salesforce from systems like Tessitura and Raiser’s Edge. A challenge we’ve repeatedly noticed with these projects is with integrating their Ticketing & Admissions system with their new CRM system in a way that adds value beyond just synchronizing data. Accounting processes and integration add additional complexities!
We’ve written a case study to share our observations and learnings. Download it here.
If you’re a non-profit and would like help with migrating to Salesforce and integrating with your ticketing system, click the contact button below.